ServiceTitan is the most powerful field service platform on the market. But it's an enterprise cockpit for what's often a 20-person roofing company. OpsRev fills the gap between what ServiceTitan tracks and the admin work your office staff still does manually.
ServiceTitan is the dominant field service platform for a reason. Here's what it does well — and why you should keep using it.
Dispatching, scheduling, and a mobile app that keeps your techs connected. The operational backbone for running a serious roofing operation.
Deep estimating tools with spec-based pricing and integrations with major accounting platforms to keep your books tight.
Aggressively moving from HVAC/plumbing into roofing — already powering 100K+ businesses across the trades with deep industry tooling.
Heavy investment in platform capabilities, R&D, and market expansion. ServiceTitan isn't going anywhere — it's the long-term bet in field service.
ServiceTitan gives you enterprise-grade visibility. But the admin work between the dashboards — the follow-ups, the proposal assembly, the lead nurture — is still manual. That's where deals die and office staff burn out.
Dispatching is automated but after the tech leaves the jobsite, someone still has to draft follow-ups, send next-step emails, and update the homeowner. That falls on your office staff.
The platform is deep but a 20-person roofing company doesn't have a dedicated ServiceTitan admin. Your team uses 30% of the features and the rest collects dust.
Even with inspection data in ServiceTitan, someone still has to pull the measurements, format the proposal, add pricing, and send it. That's hours of admin per job.
When prospects ghost after an estimate, nobody follows up systematically. ServiceTitan tracks the lead status but it doesn't chase the homeowner for you.
At $250-500+/tech/month, the ROI depends on actually using the platform fully. Most roofing teams don't — and the admin gap means you're paying enterprise prices for manual workflows.
OpsRev deploys a digital teammate that works alongside ServiceTitan — handling the admin work that falls between the cracks.
Technician finishes an inspection? Your digital teammate auto-updates ServiceTitan — notes logged, photos tagged, job status advanced. No more end-of-day data entry marathons.
After every inspection, your digital teammate drafts personalized follow-up communications and stages them for 1-click send. No lead left waiting.
Your digital teammate continuously scans the lead pipeline for response time gaps, stalled opportunities, and leads going cold. You get alerts before revenue slips away.
Your digital teammate pulls job data from ServiceTitan, combines it with measurement reports, and assembles a formatted proposal — ready for your rep to review and send.
When high-value jobs stall in the pipeline, your managers get proactive alerts — not end-of-month surprises. Catch at-risk revenue before it walks.
Every morning, your team gets a digest — new leads, stale estimates, jobs needing attention, and pipeline health. Posted directly to Slack or Teams so nothing slips.
No rip-and-replace. No 6-month implementation. Your digital teammate is live alongside ServiceTitan in weeks, not quarters.
We integrate with ServiceTitan via API, plus your communication tools — Slack, Teams, Email, Google Chat. Read-only access to start. We map your existing workflow: how leads flow, how estimates get tracked, how follow-ups happen (or don't).
Your AI teammate watches your workflow for 1-2 weeks. It learns your ServiceTitan structure, your terminology, your process. It drafts outputs but doesn't take action — your team reviews everything and provides feedback until the AI matches your standards.
Once calibrated, your digital teammate starts handling work autonomously — ServiceTitan updates, follow-ups, proposal assembly, pipeline monitoring. External-facing actions still require human approval with one click. Full audit trail on everything.
See exactly how a digital teammate fits on top of your ServiceTitan setup. We'll map your current process, show you where the waste is, and demonstrate what autonomous operations looks like.
48-hour turnaround. Read-only access. Zero obligation.